Frequently Asked Questions
Everything you need to know about your Rhodes Wood experience
What is the standard shipping timeframe?
We offer premium express shipping on all orders. Domestic deliveries typically arrive within 3-5 business days, while international shipping may take 7-12 business days depending on your location.
What is your return policy for apparel?
Rhodes Wood accepts returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please note that bespoke or personalized items are final sale.
How do I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable tailored fit.
Where are Rhodes Wood garments manufactured?
We take pride in our ethical sourcing. Our collections are designed in-house and produced in boutique workshops that specialize in high-quality craftsmanship and sustainable textile practices.
Do you offer international customs and duties coverage?
For most major regions, duties and taxes are calculated and paid at checkout to ensure no hidden fees upon delivery. Please check your specific country at the shipping stage for details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.